Privacy Policy

1. Information We Collect

We only collect information that you voluntarily provide or that is necessary for operating our website.

This may include:

• Full Name
• Mobile Number
• Email Address
• City or Location
• Course Preferences
• Preferred Batch Timing
• WhatsApp Enquiries
• Information submitted through contact forms
• Communication history with our team

We may also automatically collect certain technical information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Website Usage Statistics
• Date & Time of Visit
• Referral Source

This information helps us improve our website and user experience.

2. How We Use Your Information

Your information may be used for the following purposes:

• Responding to enquiries
• Booking cooking classes
• Confirming enrollments
• Sending batch schedules
• Providing course-related information
• Customer support
• WhatsApp communication
• Improving our website and services
• Website analytics
• Security monitoring
• Preventing fraudulent activity
• Sending important updates regarding your enrollment

We do not sell your personal information.

3. Payment Information

Course payments may be processed through secure third-party payment providers.

Deepanshi Cookery Classes does not store:

• Credit Card Numbers
• Debit Card Numbers
• CVV Numbers
• UPI PINs
• Internet Banking Passwords

Payment information is handled securely by the respective payment service providers.

4. Cookies

Our website uses cookies and similar technologies to improve browsing experience.

Cookies may be used for:

• Remembering user preferences
• Website performance
• Analytics
• Security
• Improving page loading

You may disable cookies through your browser settings, although some website features may not function properly.

5. Analytics & Website Performance

To understand how visitors use our website, we may use trusted analytics services, including:

• Google Analytics
• Google Search Console
• Performance monitoring tools
• Website security tools

These services help us improve website performance, user experience, SEO, and security.

These tools collect anonymous usage information and do not identify you personally.

6. Third-Party Services

Our website may integrate with trusted third-party services including:

• WhatsApp
• Google Maps
• Google Business Profile
• Email service providers
• Cloud hosting providers
• Website security providers
• Form processing services

These providers may process limited information necessary to perform their services.

We encourage users to review the privacy policies of these third-party providers separately.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

Although we strive to use commercially acceptable security practices, no website or internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Manage course enrollments
• Maintain business records
• Provide customer support
• Meet legal or regulatory obligations
• Improve our services

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

9. Marketing Communication

From time to time, we may send updates regarding:

• New courses
• Workshops
• Special batches
• Offers
• Educational content

You may request to stop receiving promotional communications at any time by contacting us.

Operational messages related to your enrolled course may still be sent where necessary.

10. Children's Privacy

Our services are intended primarily for students, hobby learners, home bakers, entrepreneurs, and adults.

Where a student is below the applicable age of consent, enrollment should be made with the knowledge or consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate authorization where required.

11. Your Rights

Depending on applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Request deletion of your information where legally permissible
• Ask questions regarding how your information is used

Requests may be submitted using the contact details provided below.

12. External Links

Our website may contain links to third-party websites including social media platforms or external resources.

We are not responsible for the privacy practices, security, or content of those external websites.

Users should review the privacy policies of those websites separately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

The latest version will always be available on this page.

Continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any dispute relating to this Privacy Policy or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Deepanshi Cookery Classes
Krishna Nagar, Delhi, India

Phone / WhatsApp: +91 98993 46604
Email: support@deepanshicookery.in

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.