Refund & Cancellation Policy

1. No Refund Policy

All payments made to Deepanshi Cookery Classes are strictly non-refundable.

This includes, but is not limited to:

• Booking or advance payments
• Partial course payments
• Full course fees
• Workshop fees
• Special event registrations
• Online or offline course payments

Once payment has been successfully received, no refund will be issued under any circumstances, including but not limited to:

• Change of mind
• Personal commitments
• Travel plans
• Medical reasons
• Family emergencies
• Scheduling conflicts
• Non-attendance
• Relocation
• Failure to complete the course
• Dissatisfaction after attending the class

Students are requested to confirm their availability before making any payment.

2. Course Transfer & Batch Rescheduling

Although refunds are not available, we understand that unexpected situations may arise.

A student may request one (1) course transfer or one (1) batch rescheduling, subject to the following conditions:

• The request must be submitted at least 24 hours before the scheduled class.
• The request is subject to seat availability.
• The new batch must be selected from the available schedule offered by Deepanshi Cookery Classes.
• Only one complimentary transfer or reschedule is permitted for each enrollment unless otherwise approved by management.

Requests received less than 24 hours before the scheduled class may not be accepted.

Approval of any transfer or rescheduling request remains at the sole discretion of Deepanshi Cookery Classes.

3. Course Change

Students may choose to switch from one course to another instead of attending their originally booked course.

Course changes are permitted only if:

• The request is submitted at least 24 hours before the scheduled batch.
• Seats are available in the requested course.
• Any difference in course fee (if applicable) is paid before confirmation.

Course changes cannot be guaranteed once a batch has started.

4. Student Cancellation

If a student chooses not to attend the course after enrollment, the booking will be treated as a voluntary cancellation.

Since instructor time, ingredients, and studio resources have already been reserved, no refund, credit, or cash reimbursement will be provided.

5. Missed Classes

Students who miss their scheduled class without prior approved rescheduling will be considered absent.

Missed classes:

• Cannot be refunded.
• Cannot be transferred.
• Cannot be repeated free of charge.
• Cannot be converted into future course credit.

At its sole discretion, Deepanshi Cookery Classes may provide recipe notes or guidance as a goodwill gesture. This should not be considered an entitlement.

6. Cancellation by Deepanshi Cookery Classes

In rare situations where Deepanshi Cookery Classes is unable to conduct a scheduled batch due to circumstances beyond reasonable control, including but not limited to:

• Instructor illness
• Studio maintenance
• Minimum batch strength not achieved
• Technical issues
• Government restrictions
• Natural disasters or other force majeure events

Students will not receive a cash refund.

Instead, students may be offered one of the following:

• A seat in the next available batch of the same course.
• A transfer to another suitable batch or course of equal value, subject to availability.

7. Payment Disputes & Chargebacks

Before initiating any payment dispute, chargeback, or reversal through a bank, UPI provider, credit card company, or payment gateway, students are encouraged to contact Deepanshi Cookery Classes directly so that any genuine concerns may be reviewed.

Where a payment dispute is initiated despite this policy, Deepanshi Cookery Classes reserves the right to provide enrollment records, communication history, payment confirmation, and acceptance of this policy to the relevant financial institution or legal authority.

8. Incorrect or Duplicate Payments

If a duplicate payment has been made due to a genuine technical error or payment gateway malfunction, the matter will be reviewed individually.

Where verified, the duplicate amount may be adjusted or refunded after appropriate verification.

This clause applies only to genuine duplicate payment transactions and does not apply to course cancellations.

9. Force Majeure

Deepanshi Cookery Classes shall not be held responsible for delays, postponements, or changes caused by circumstances beyond reasonable control, including natural disasters, government orders, public emergencies, internet outages, strikes, pandemics, or similar events.

Where reasonably possible, students may be offered an alternative batch.

10. Policy Updates

Deepanshi Cookery Classes reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

The latest version published on the official website shall supersede all previous versions.

11. Governing Law & Jurisdiction

This Refund & Cancellation Policy shall be governed by the laws of India.

Any dispute arising from course enrollment, payments, or interpretation of this policy shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.

12. Contact Us

For any questions regarding enrollment, scheduling, or this policy, please contact:

Deepanshi Cookery Classes
Krishna Nagar, Delhi, India

Phone / WhatsApp: +91 98993 46604
Email: support@deepanshicookery.in